Urologic conditions that include the kidneys, bladder and/or genitals are common. These problems often feel embarrassing and may affect how you feel and live your life. At the CMH Urology Clinic, our team understands, and we can help.
The CMH Urology Clinic provides a full range of procedures and treatments for a variety of urological conditions. Our urology specialists work closely with patients and their primary care provider to develop the best treatment plan, taking into consideration other conditions that may be treated simultaneously.
Q: What is your policy on rescheduling and cancellations?click to open
A: If you arrive more than 10 minutes after your scheduled appointment time, you may be asked to reschedule, as the remaining time reserved for you will not be sufficient for the provider to address your needs. If you need to cancel your appointment, please do so at least 24 hours before your scheduled appointment time.
Q: Are your services covered by insurance?click to open
Some services may not be covered by your insurance plan. Please ask your medical provider and your insurance provider about costs before planning any procedure.
Q: What should I bring to my first appointment?click to open
Please bring the following:
Q: What should I expect at my appointment?click to open
When you arrive, please check in at the desk. We will ask you for your completed paperwork, insurance card, and co-payment. You will be given a Consent-to-Treat form and we will take your photograph to help ensure proper identification while you are under our care. In some cases, x-ray or lab tests may be required during your appointment, but we’ll let you know that before your appointment. If your appointment results in scheduling a procedure or surgery, your visit may last a little longer than normal.
Q: How will I learn the results of my test?click to open
Normal results may be sent by mail. We will call you to talk about any concerning test results, or to schedule a follow-up appointment. All results are provided after our caregivers receive the final report, which may take a week or more for some tests. If you’ve not heard from us within seven (7) days, please call the office. Please note that results can be given directly to the patient or authorized representative only. If you would like to authorize anyone other than yourself to have access to your medical information, ask us for a release of information authorization form.
Q: How do I get my prescription refilled?click to open
If you need a refill of your medication, please call your pharmacy and ask them to submit a refill request. Please allow three (3) business days for all refill requests, and see your provider on schedule so that we can monitor your health and keep your prescriptions up to date and refilled as needed.
Q: What do I do if I have questions between appointments?click to open
There are a couple different ways to reach your provider, the clinic nurse or the family transition planner. You may 1) send us a message through the patient portal, myCMH, or 2) call the clinic phone number, press "3" for more options, then select the person you'd like to reach.
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