CMH Telehealth Visits
Your provider at your convenience

CMH Telehealth Visits

Columbia Memorial Hospital and the CMH Medical Group now offer telehealth, or virtual medical visits, for some of our services.

A telehealth visit is similar to an in-person wellness appointment with your own doctor. During the visit, you’ll talk about your current health concerns and learn what to do.

  • Your visit can take place from a location that is the most convenient for you.
  • Your provider will use a video-based platform to talk with you by computer, tablet or smartphone.
  • Our telemedicine platform is secure and HIPAA compliant.
  • Your photo and voice will not be recorded or stored.
  • Your privacy and rights will be respected and ensured.

Clinics and services that now offer telehealth visits:

Look for the green telehealth banner Telehealth Enabled to find clinics, services and providers who are offering telehealth visits for established patients.

Virtual Urgent Care

This service is offered by AmericanWell. Register online with the code CMH to get started.

Available: 24 hours a day

CMH Rehabilitation Services

Call 503-338-7555 to get started.

Available to Oregon patients: Monday-Friday, 7am-4:30pm

CMH Pediatric Clinic

Call 503-325-7337 to get started.

Available: Monday-Friday, 8am-5pm

CMH Primary Care – Astoria

Call 503-338-4675 to get started.

Available: Monday-Friday, 7am-6:30pm

CMH Primary Care – Warrenton

Call 503-338-4500 to get started.

Available: Monday-Friday, 7am-7pm

CMH Primary Care – Seaside

Call 503-738-3005 to get started.

Available: Monday-Thursday, 9am-5pm

Women’s Center

Call 503-338-7595 to get started.

Available: MTWF, 8:30am-5pm; Th, 8:30am-6pm

Diabetes Education

Call 503-338-4012 to get started.

Available by Appointment

Medical Nutrition Therapy

Call 503-338-4526 to get started.

Available by Appointment

Endocrinology Clinic

Call 503-338-4531 to get started.

Available: Monday-Friday, 8:30am-5pm

Pulmonology Clinic

Call 503-338-4516 to get started.

Available: Monday-Friday, 8:30am-5pm

Behavioral Health

Call a Counselor to get started.

Available by Appointment


How to set up a telehealth visit:

  1. Call the clinic.
  2. Confirm the device you will be using for your visit.
  3. Schedule the visit. CMH will send you an email with a link.
  4. Prepare your device and yourself for your telehealth visit.
  5. Click the link in your email from CMH when it’s time for your appointment.

Preparing for your telehealth video-based appointment:

NOTE: Virtual urgent care visits are provided by AmericanWell. The instructions below do not apply to urgent care visits. Learn more.

Please review the instructions about how to join your doctor in a video-based visit. If you need help setting up your phone or computer, call 503-325-4321 to request assistance. Our IT team will respond to your request on business days within two hours. 

1 day before your appointment

Before your first telehealth visit, give yourself time to set up your computer, tablet or smart phone. We recommend doing this at least a day before your appointment so you’ve had time to work through any technical problems.

  1. Set up your device for telehealth
    We use Microsoft Teams for telehealth visits. You may use a computer or mobile device (tablet, smartphone) that meets the requirements below.

    • Computer requirements: You may access Microsoft Teams with Windows 10 or macOS through one of these browsers: Chrome, Firefox, or Microsoft Edge  (click the links to download one of these free browsers).
    • Mobile device requirements: You may access Microsoft Teams on your Android phone, Apple phone, or tablet by downloading the Microsoft Teams app.
      For help, check out these trouble-shooting guides for Android phones or iPhones.
  2. Verify your internet speed
    We recommend that you have at least 15Mb/s download and 5Mb/s upload for the best telehealth experience. Test your speeds.

15 minutes before your appointment:

  • Prepare notes or have a list of topics you would like to discuss with your doctor.
  • Make sure your device is plugged in or fully charged.
  • Find a quiet space for your appointment. Choose a place where you have privacy and are less likely to be interrupted.
  • Find space that is well lit. Position yourself so the main light source is in front of you, lighting up your face.
  • Set your camera up at eye level. This will make it easier for the doctor to see and engage with you.
  • Use headphones if you need privacy or are hearing impaired.
  • Have the clinic’s number handy should you have technical issues or get disconnected during your visit.
  • Open your email from the clinic with the link.

When it’s time for your appointment:

  • Click on the link in your email to be connected with your provider.
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