Pandemic Guidelines for Patients and Visitors

Hospital visitor restrictions in effect!

Masks/face coverings continue to be required at CMH for patients, caregivers and any visitors until notified otherwise. 

If you need to get tested for COVID-19, make an appointment with the CMH COVID-19 Testing Lab, 503-338-4656. Appointments are available M-F, 8 a.m. to 4:30 p.m., with a break for lunch from noon to 12:30 p.m. There is no walk-in testing availability.

Be Safe While at CMH

Updated 09/16/2021

Welcome! Columbia Memorial Hospital (CMH) and CMH Medical Group caregivers are doing everything they can to keep you safe, but we need your help. Please review these guidelines.

Thank you for your cooperation. This is the best way to protect our patients, staff and community from spreading COVID-19. If you need medical care, please call your primary care provider’s office, use a Virtual Urgent Care, or visit an Urgent Care Clinic.

For Patients: Guidelines for receiving care in a clinic

  • Call ahead if you have any of these symptoms:
    • Cough
    • Fever or chills
    • Headache
    • Congestion or runny nose
    • Sore throat
    • Shortness of breath or difficulty breathing
    • Muscle/body aches or fatigue
    • New loss of taste or smell
    • Nausea or vomiting
    • Diarrhea
  • Check if your clinic offers telehealth appointments.
  • You must wear a mask at all times, unless a CMH caregiver directs you otherwise.

Visitor Policy for Clinics and the Hospital

CMH is following the Oregon Health Authority guidelines for screening and entrance to hospitals. Due to increased COVID activity in Clatsop County, CMH is limiting visitors to the hospital. This is a temporary change, and we will continue monitoring the statewide metrics to allow visitors to return when it is safe.

As of 8/24/2021, entry is limited to:

  • One parent/legal guardian of a minor or dependent patient
  • Two family members visiting during end-of-life stages (limited for respiratory patients)
  • Two birth support persons during labor/birth, one during recovery; read this letter for details about birth partners and visitation for expectant mothers
  • Support person for those with disabilities, in accordance with Oregon Senate Bill 1606
  • Hospital staff, volunteers, medical personnel
  • Emergency responders (EMS, Fire, Police)
  • Vendors who require access to the facility

If patients have concerns about seeing their loved ones who are in the hospital, we do have assistive technology, including iPads and tablets, to connect them through a group Skype or phone call. They can call the nursing staff in the patient’s unit to ask about this option.


What to Expect

Symptoms of COVID-19

Everyone entering a CMH facility must be screened for COVID-19. This is to protect patients, staff and the community and to comply with Oregon Health Authority mandates. If you feel that you have been inappropriately restricted from CMH, please contact Quality Management at 503-338-7475.

You may be denied entry if:

  • You have symptoms of COVID-19; or
  • You have an exposure risk for COVID-19.

Questions you will be asked:

  1. Do you have symptoms, including cough, fever, runny nose, sore throat, shortness of breath or difficulty breathing, body aches, or new loss of taste or smell?
  2. Had any contact with known or suspected COVID-19 cases within the last 14 days?
  3. Had any testing for, or diagnosis of COVID 19?
  4. Have you traveled internationally in the last 14 days or on a cruise ship in the last 30 days?

Anyone entering the CMH-OHSU Knight Cancer Collaborative will also have their temperature taken with a touch-less, infrared thermometer.

Door Hours: Please note that some hospital entrances have been closed or have limited hours.

How to wear a mask properly

Masks are Required

Masks continue to be required for health care organizations and hospitals. If you arrive at a CMH facility without a mask or cloth face covering, you will be given a mask. 

Patients and visitors over the age of five (5) are required to mask unless they have a medical condition or disability that prevents them from wearing a mask. Patients two to five (2-5) years old are strongly recommended, but not required, to wear a mask. Children under two (2) years old are excluded from masking requirements.

Companions or visitors who refuse to wear a mask will be asked to leave unless they have a medical condition that contraindicates wearing a mask and they are essential to the patient’s care. If they have such a medical condition, they should be asked to be present only when absolutely necessary, not talk any more than required to assist the patient, and to practice physical distancing at all times.

Guidelines for all visitors

General Guidelines For Your Safety:

  • Stay at least six feet away from people you do not live with.
  • You must wear a cloth, paper or disposable face covering at all times while indoors. A face covering helps prevent the spread of viruses.
  • Avoid touching your face or mask. If you do touch your face or mask, wash or sanitize your hands right away, before touching anything else.
  • Cover coughs and sneezes with your elbow or a tissue. If you use a tissue, throw the tissue away and wash or sanitize your hands right away.
  • Request that your temperature be checked at any time at a CMH Screening Station or Nursing Station.

COVID-19 Updates

Masks continue to be required at CMH for patients, caregivers, and visitors.Learn More