Understand how billing works


How Billing Works

After you receive care at CMH, we will immediately bill your insurance company. It can take 30 days or more to process your bill. Once your insurance carrier has processed your claim(s), you will be responsible for all remaining balances. (Please keep in mind that your policy is a binder between you and your insurance company. If you did not follow your insurance plan’s terms, they may not pay for all or part of your care.)

Once all insurance payments are applied to your balance, you will receive a statement notifying you of the amount you owe. Please pay your bill in full or call 503-338-7530 or 1-800-962-2407 to discuss payment options. CMH offers a prompt-pay discount of 5% if you notify us by phone and then pay your full remaining balance within 30 days of your first statement.

In some cases, physician services may be billed separately from hospital services. If you receive separate bills, it is because your insurance requires us to do so.

Payment Options

CMH accepts major credit cards, checks, money orders and cash. You may pay online, over the phone (503-338-7530 or 1-800-962-2407), or in person at the CMH Health & Wellness Pavilion.

If you are ineligible for Medicaid or Financial Assistance, and cannot pay your entire estimated bill, we will work with you to establish monthly payment arrangements until the balance is paid in full.

DISCLAIMER: Columbia Memorial Hospital (CMH) makes no guarantees regarding the accuracy of the pricing information provided herein. The pricing information provided by this website is strictly an estimate of prices, and CMH cannot guarantee the accuracy of any estimates. All estimates are based on information provided by a prospective patient and do not include, among other things, any unforeseen complications, additional tests or procedures, and non-hospital related charges—any of which may increase the ultimate cost of the services provided. Any prospective patient should understand that a final bill for services rendered at CMH may differ substantially from the information provided by this website, and CMH shall not be liable for any inaccuracies.

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